FAQ's

1. What is Éloria?
Éloria is a French women’s fashion brand offering comfortable, high-quality shapewear and everyday essentials designed to enhance confidence and style for women 18+.
2. How do I place an order?
Browse our collections, select your size, add items to your cart, and follow the checkout process. You will receive a confirmation email once your order is placed.
3. Do you ship to France and internationally?
Yes! We ship across France and internationally. Shipping costs and delivery times vary depending on your location.
4. How can I track my order?
After your order is shipped, you will receive a tracking email with your tracking number and link. You can follow your package in real time.
5. What if I need to return or exchange an item?
Éloria offers easy returns and exchanges. Items must be in original condition and packaging. Contact alijnady779@gmail.com for instructions.
6. How can I contact Éloria?
You can reach our support team at:
📧 Email: alijnady779@gmail.com
⏱️ Response time: 24 business hours
7. How do I choose the right size?
Each product page includes a detailed size guide. For the best fit, please measure yourself carefully and follow the guide.
8. Are Éloria products comfortable for everyday wear?
Absolutely! All Éloria shapewear and clothing are designed with soft, high-quality fabrics for all-day comfort without sacrificing style.